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Storm damage roof repairs · A focused guide

What if slate or tile fragments are found in the garden after a storm?

Published by Big Ben Roofing Ltd

Tell the contractor where fragments were noticed and whether any roof area looks newly different from a safe viewpoint. Do not assume a fragment came from the closest slope or that its presence establishes the full damage extent. Keep away from areas exposed to further falling material, and do not climb up to find a matching gap. Existing overall photographs and a clear description can begin the enquiry without collecting pieces from an unsafe location.

Describe the finding without assigning a source

State the approximate garden or path location and whether material also appears near a shared boundary. If an image is already safe to obtain, show its context rather than only a close-up with no scale or location reference. Mention earlier loose covering or stored building material that could be relevant. The assessment should establish the roof concern rather than treating your first explanation as a confirmed origin.

Check the work boundary after inspection

Ask whether the assessor identified a corresponding defect and whether adjoining areas were considered. A missing piece may be only one observation within a wider repair discussion. Request the findings and proposed materials without assuming all fragments represent the same product. The Met Office advises care around buildings after storms; gathering a sample should never be the reason to approach a newly damaged edge or a space beneath it.

Useful details to record

  • Record where and when fragments were first noticed.
  • Mention shared boundaries and existing loose materials.
  • Use only safe existing views to explain the location.
  • Ask whether inspection established a corresponding roof defect.

Use information already available from indoors or ground level. Do not climb onto the roof or disturb materials to complete this checklist.

Must I bring a fallen tile to the roofer before requesting a visit?

No. Report the location and concern first, with any safely available image. If a piece could help identification, let the contractor explain what is useful; do not enter an exposed area or retrieve material from the roof for the enquiry.

Background reading

General guidance helps frame the questions. The cause, suitable materials and scope depend on inspection of the particular roof.

Related questions

What should be assessed when a ridge piece moves after high winds?

Describe a newly changed ridge line and ask how the adjacent covering and connections will be included in a storm-damage assessment.

How should older roof wear be recorded alongside newly noticed storm damage?

Distinguish earlier roof concerns, new observations and uncertain causes so a repair proposal follows the evidence rather than an assumed event history.

Discuss what you have noticed

Include your postcode, the affected roof section and when the concern appears. The team will review the enquiry and confirm the next step, scope and availability.

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